
Whatever your private label credit card needs are, HSBC Retail Services Limited is the solution. We offer a wide range of private label credit card programs for Canadian retailers, offering flexibility, innovation, and quality.
At HSBC Retail Services, providing our Cardholders with best in class customer service is our priority.
Our Online Customer Care website provides you with the ability to manage your account on our secure website, with access to your monthly account statements, recent transactions and much more.
Manage Your Account
- To sign up for Online Customer Care, or to access your existing account, click here
Your Online Customer Care account allows you to:
- Manage your profile online and change your address
- View your most recent transactions and past statements
- Get direct access to Customer Service for credit card replacement
- Get E–mail alerts when your statement is available and when your payment has been received
Privacy / Security
HSBC Retail Services is committed to safeguarding your privacy online. If you would like more details, please click here:
Customer Account Protection Insurance1
Helps protect your account in the event of unforeseen circumstances that can seriously jeopardize your ability to meet your monthly payments on your HSBC Retail Services account.
If you purchase Customer Account Protection Insurance, please refer to the Certificate of Insurance for full terms, conditions and limitations.
For more information or to apply, please call 1-800-463-9506.
1Customer Account Protection is an optional credit insurance product provided by Household Life Insurance and American Bankers Insurance Company of Florida and available to HSBC Retail Services Limited cardholders.
2The Credit Alert services are provided by Intersections Inc. and Carlson Marketing Group Canada Ltd. HSBC Retail Services Limited and its related companies are not affiliated with Intersections or Carlson and are not responsible for this program.
3The LifeStyle Rewards service is provided by Memberworks Canada. HSBC Retail Services Limited and its related companies are not affiliated with Memberworks Canada and are not responsible for this program.

